

Keynote Address
Patient Safety: Legal Connotations
YABhg. Tun Zaki bin Tun Azmi 
Chancellor of Mahsa University College and 
Former Chief Justice of Malaysia
Patient Safety: No Compromises, No Excuses
YBhg. Tan Sri Dr Mohd Ismail Merican
Pro Chancellor & Chairman of Mahsa Univeristy College and 
Former Director General of Health, Malaysia
Attention, Awareness and Reflection: 
Prescription for Health Professionals 
YBhg Dato’ Dr. Ravindran Jegasothy 
Senior Consultant Obstetrician & 
Gynaecologist Kuala Lumpur Hospital
Towards a Patient Safety Culture
Dr. Milton Lum
Member of National Patient Safety Council 
and Malaysian Medical Council 
Eradicating Hospital Infections, our Perennial Enemy 
YBhg Tan Sri Dr M. Jegathesan
Deputy Vice Chancellor of Mahsa University College
(Research) 
Case Scenarios 
Importance of Rounds To Ensure Sustained Safety 
in an 
Effective Hospital Environment
Dr. Yusof Wahab
Senior Consultant Surgeon
Tengku Ampuan Rahimah Hospital, Klang
Patient Safety in the Wards: Enter the Nurses
Dame Ramziah Hj. Ahmad
President of Malaysian Nurses Association
Nurses's Role in Equipment Safety
Ms Wong Yew Fong
Senior Matron, Tengku Ampuan Rahimah Hospital, Klang
Panel Discussion 
Accreditation and Patient Safety: Effective Enough?
Dr. Hjh. Siti Zaleha bt. Mohd Salleh, 
Director Selayang Hospital, Selangor
YBhg Datuk Prof. Dr. DM Thuraiapah
Chairman of Council of Academy of Family Physicians and Chairman 
of Working Committee on Quality & Safety in Family Medicine, WONCA 
(World Organisation of Family Doctors)
Dr. Chong Su Lin
Managing Director
Prince Court Medical Centre

 
Quality and Safety in 21st Century Medicine
YBhg Dato’ Dr Jacob Thomas
President, Association of Private Hospitals, 
Malaysia and Group Medical Advisor, Sime Darby Healthcare
Strategic and Tactical Steps in Shaping a 
Highly Reliable Healthcare Organization
YBhg Dato Dr. Noorul Ameen,
Chairman & Managing Director, Qualitas Medical Group
YBhg Tan Sri Dr. Yahya Awang
Senior Consultant Cardiothoracic Surgeon, 
KPJ Damansara Specialist Hospital 
‘Not So Elementary  My Dear Watson’: 
The Quest for Patient Safety Answers
Dr. PAA Mohamed Nazir bin Abdul Rahman
Senior Principal Assistant Director, 
Quality in Medical Care Section, Medical Development Division,
Ministry of Health, Malaysia
Safety and Quality at the Forefront: 
A Transformation of  Medical  Education
YBhg Datuk Dr Jeyaindran Tan Sri Sinnadurai
Senior Consultant Physician, 
Hospital Kuala Lumpur and National Head of Medicine, 
Ministry of Health
Case Study
Mishaps in a hospital and remedial measures taken
YBhg Dato’ Dr Ardi bin Hj. Awang, 
Director, 
Serdang Hospital, Selangor
Patient Safety: Why Lawyers Are Relevant?
Mr.  S. Radhakrishnan
Consultant, Dispute Resolution Group, 
Shearn Delamore & Co
Innovative Technologies for Safer Pathology 
Lab Processes
Mr. Sam Yee,
CEO, Gribbles Pathology
Dr Shahnaz Murad,
Head of Pathology Services, Ministry of Health and 
Director of Institute for Medical Research 
Case Study 
Medication Errors: The Domino Effect
YBhg Dato’ Eisah A. Rahman
Senior Director of Pharmaceutical Services
Ministry of Health, Malaysia
Panel Discussion 
Finger Pointing, Second Nature
 – Inculcating the Non-Blame Culture
Moderator : 
YBhg. Tan Sri Dr Mohd Ismail Merican
YBhg Datuk Mr. Harjit Singh
Senior Consultant Hepatobiliary Surgeon, 
Selayang Hospital, Selangor
YBhg Dato’ Dr Jacob Thomas
YBhg Dato’ Dr. Azmi bin Shapie,
Director, Medical Development Division, 
Ministry of Health, Malaysia
Closing
YBhg. Tan Sri Dr Mohd Ismail Merican
Organizing Chairman,
Patient Safety 2012 











Patient Safety 2012